Shipping and Returns
Welcome to our "Shipping and Returns" page. Here you will find all the information about our shipping process, delivery times, and return policies. Our goal is to provide you with a smooth service. Feel free to contact us if you have any questions!
Shipping methods:
During the ordering process, you can choose from several shipping methods:
Switzerland/Liechtenstein:
Post Priority, Postexpress "Moon", In-store pickup
Abroad:
DHL, In-store pickup
Shipping costs Switzerland/Liechtenstein:
Order value up to SFr. 149.95.--: SFr. 5.-- (Post Priority)
Order value from SFr. 150.--: Free shipping
Additional charge for "Postexpress "Moon": SFr. 22.--
Shipping costs abroad:
According to display during the ordering process (country-specific)
Pickup at our store:
Of course, you can also pick up ordered items at our retail location. This way you save on shipping costs.
If you have chosen "In-store pickup," you will be contacted by us as soon as your goods are ready for pickup.
Returns:
For returns, we kindly ask you to contact us in advance to discuss/communicate the procedure. Return shipping costs are to be borne by the buyer.
During the ordering process, you can choose from several shipping methods:
Switzerland/Liechtenstein:
Post Priority, Postexpress "Moon", In-store pickup
Abroad:
DHL, In-store pickup
Shipping costs Switzerland/Liechtenstein:
Order value up to SFr. 149.95.--: SFr. 5.-- (Post Priority)
Order value from SFr. 150.--: Free shipping
Additional charge for "Postexpress "Moon": SFr. 22.--
Shipping costs abroad:
According to display during the ordering process (country-specific)
Pickup at our store:
Of course, you can also pick up ordered items at our retail location. This way you save on shipping costs.
If you have chosen "In-store pickup," you will be contacted by us as soon as your goods are ready for pickup.
Returns:
For returns, we kindly ask you to contact us in advance to discuss/communicate the procedure. Return shipping costs are to be borne by the buyer.