Shipping and Returns

Welcome to our "Shipping and Returns" page. Here you will find all the information about our shipping process, delivery times, and return policies. Our goal is to provide you with a smooth service. Feel free to contact us if you have any questions!

Shipping Methods:
During the ordering process, you can choose from several shipping methods:

Switzerland/Liechtenstein:
Post Priority, Postexpress "Moon", Self-collection

Abroad:
DHL, Self-collection

Shipping Costs Switzerland/Liechtenstein:
Order value up to SFr. 149.95.--:   SFr. 12.-- (Post Priority)
Order value from SFr. 150.--:   Free shipping
Bulky goods surcharge:   Fr. 20.--
Surcharge for "Postexpress "Moon":   SFr. 22.--

Shipping Costs Abroad:
According to announcement during the ordering process (country-specific)

Pick-up at our store:
Of course, you can also pick up ordered items at our store location. This saves you shipping costs.
If you have chosen "Self-collection," we will contact you as soon as the goods are ready for you to pick up.

Returns:
In case of returns, please contact us in advance to discuss/communicate the procedure. Return shipping costs are borne by the buyer.